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Privacy Policy

Last Updated: December 17, 2025

Integrative Primary Care & Mental Health Clinic (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect on this Site, how we use it, and the choices you have.

Note: This Privacy Policy applies to general use of our website. If you become a patient, certain health information may be protected under HIPAA and governed by our Notice of Privacy Practices (if applicable).

1. Information We Collect

1.1 Information You Provide

We may collect information you submit through the Site, such as:

  • Name
  • Email address
  • Phone number
  • Message content (e.g., general questions or appointment requests)

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Device and browser information
  • Pages you view and time spent on the Site
  • Referring/exit pages
  • Approximate location (e.g., city/region) derived from IP

2. How We Use Information

We may use collected information to:

  • Respond to messages and inquiries
  • Process appointment requests
  • Improve Site content, performance, and user experience
  • Maintain the security and integrity of the Site
  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Analytics

We may use cookies and similar technologies to operate the Site and understand how visitors use it (e.g., via analytics tools). You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

4. Sharing of Information

We may share information in limited circumstances, such as:

  • Service Providers: with vendors who help operate the Site (hosting, analytics, spam prevention, scheduling tools), under confidentiality/usage obligations.
  • Legal Requirements: if required by law, regulation, subpoena, or legal process.
  • Security: to protect rights, safety, and prevent fraud or abuse.

5. Forms and Sensitive Information

Please avoid submitting sensitive medical details through general website forms unless the form is explicitly designated as secure for that purpose. No internet transmission is fully secure, and we cannot guarantee absolute security.

6. Third-Party Services and External Links

The Site may contain links to third-party websites or services, including appointment scheduling platforms, patient portals, review platforms, and secure document upload services (such as Healow, Zocdoc, and Box).

When you click a link to a third-party service, you will leave our Site. Any information you provide to those services is collected, processed, and stored according to their own privacy policies and terms of use. We do not control and are not responsible for the content, security, or data practices of third-party services.

We encourage you to review the privacy policies and terms of any third-party service before submitting personal or sensitive information.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site. However, no method of transmission or storage is 100% secure.

8. Data Retention

We retain personal information only as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Choices & Rights

You may request to:

  • Access the personal information we have about you
  • Correct inaccuracies
  • Delete information where legally permitted

To make a request, contact us at integrativepcps@gmail.com.

10. Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the updated “Last Updated” date.

12. Contact

If you have questions about this Privacy Policy, contact us:

  • Email: integrativepcps@gmail.com
  • Phone: (312) 248-8610
  • Website: integrativepcps.com
Integrative Primary Care & Mental Health Clinic
3201 South Wallace Street
Chicago, IL, 60616
  • Phone: (312) 248-8610
  • Email: info@integrativepcps.com
  • Fax: (312) 728-7582
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